UpdateContactItemDetails¶

class oci.cims.models.UpdateContactItemDetails(**kwargs)¶

Bases: oci.cims.models.update_item_details.UpdateItemDetails

Details for updating the support request activity.

Attributes

`ACTIVITY_TYPE_ADD_CONTACT`	A constant which can be used with the activity_type property of a UpdateContactItemDetails.
`ACTIVITY_TYPE_CLOSE`	A constant which can be used with the activity_type property of a UpdateContactItemDetails.
`ACTIVITY_TYPE_NOTES`	A constant which can be used with the activity_type property of a UpdateContactItemDetails.
`ACTIVITY_TYPE_PROBLEM_DESCRIPTION`	A constant which can be used with the activity_type property of a UpdateContactItemDetails.
`ACTIVITY_TYPE_REOPEN`	A constant which can be used with the activity_type property of a UpdateContactItemDetails.
`ACTIVITY_TYPE_UPDATE`	A constant which can be used with the activity_type property of a UpdateContactItemDetails.
`activity_type`	Gets the activity_type of this UpdateContactItemDetails.
`contact`	Gets the contact of this UpdateContactItemDetails.
`type`	Gets the type of this UpdateItemDetails.

Methods

`__init__`(**kwargs)	Initializes a new UpdateContactItemDetails object with values from keyword arguments.
`get_subtype`(object_dictionary)	Given the hash representation of a subtype of this class, use the info in the hash to return the class of the subtype.

ACTIVITY_TYPE_ADD_CONTACT = 'ADD_CONTACT'¶: A constant which can be used with the activity_type property of a UpdateContactItemDetails. This constant has a value of “ADD_CONTACT”

ACTIVITY_TYPE_CLOSE = 'CLOSE'¶: A constant which can be used with the activity_type property of a UpdateContactItemDetails. This constant has a value of “CLOSE”

ACTIVITY_TYPE_NOTES = 'NOTES'¶: A constant which can be used with the activity_type property of a UpdateContactItemDetails. This constant has a value of “NOTES”

ACTIVITY_TYPE_PROBLEM_DESCRIPTION = 'PROBLEM_DESCRIPTION'¶: A constant which can be used with the activity_type property of a UpdateContactItemDetails. This constant has a value of “PROBLEM_DESCRIPTION”

ACTIVITY_TYPE_REOPEN = 'REOPEN'¶: A constant which can be used with the activity_type property of a UpdateContactItemDetails. This constant has a value of “REOPEN”

ACTIVITY_TYPE_UPDATE = 'UPDATE'¶: A constant which can be used with the activity_type property of a UpdateContactItemDetails. This constant has a value of “UPDATE”

__init__(**kwargs)¶

Initializes a new UpdateContactItemDetails object with values from keyword arguments. The default value of the type attribute of this class is contact and it should not be changed. The following keyword arguments are supported (corresponding to the getters/setters of this class):

Parameters:

type (str) – The value to assign to the type property of this UpdateContactItemDetails.
contact (str) – The value to assign to the contact property of this UpdateContactItemDetails.
activity_type (str) – The value to assign to the activity_type property of this UpdateContactItemDetails. Allowed values for this property are: “NOTES”, “PROBLEM_DESCRIPTION”, “UPDATE”, “CLOSE”, “REOPEN”, “ADD_CONTACT”

activity_type¶

Gets the activity_type of this UpdateContactItemDetails. The type of activity occurring. NOTES is the activity associated to attachments. PROBLEM_DESCRIPTION is the activity associated to customer problem description. UPDATE is the activity associated to adding comments. CLOSE is the activity associated to closing the support request. REOPEN is the activity associated to reopening the support request. ADD_CONTACT is the activity associated to adding additional contact to the support request.

Allowed values for this property are: “NOTES”, “PROBLEM_DESCRIPTION”, “UPDATE”, “CLOSE”, “REOPEN”, “ADD_CONTACT”

Returns:	The activity_type of this UpdateContactItemDetails.
Return type:	str

contact¶

Gets the contact of this UpdateContactItemDetails. Email id of the additional contact to be added to the support request.

Returns:	The contact of this UpdateContactItemDetails.
Return type:	str

static get_subtype(object_dictionary)¶: Given the hash representation of a subtype of this class, use the info in the hash to return the class of the subtype.

type¶

Gets the type of this UpdateItemDetails. The type of the ticket.

Returns:	The type of this UpdateItemDetails.
Return type:	str